🛡️ Safe Gaming Guidelines

bd1113's commitment to responsible gaming

Play with enjoyment, stay within your limits — bd1113 always places your safety and wellbeing as the top priority.

Our responsibility

Gaming should be entertainment, not addiction

bd1113 believes that online gaming and betting is purely a form of entertainment. It is not a source of income or a solution to financial problems. We want every player on our platform to play in an informed, healthy and safe manner.

Responsible gaming means setting your own budget, respecting time limits, and maintaining a healthy attitude toward playing. Whenever it feels like gaming is getting out of control, bd1113's support tools and our support team are always by your side.

We provide several effective tools on our platform to help you monitor and manage your gaming habits. The tools and the key principles of responsible gaming are discussed in detail below.

21+

For adults only

To open an account and take part in any game or betting activity at bd1113, you must be at least 21 years old. Accounts belonging to underage users will be closed immediately.

Remember: Gambling always carries the risk of losing money. You should never place more bets in the hope of recovering money you have already lost. Instead, set a budget in advance and play within it.

Protection tools

Stay in control

bd1113 provides you with several effective tools to manage your own gaming habits.

Set deposit limits

You can set a daily, weekly or monthly deposit limit. Once the limit is reached, no further deposits will be possible. This is the most effective way to prevent overspending.

Time-Out

If you feel you need a break, activate a Time-Out for 24 hours to 30 days. During this period, no games can be played or bets placed from your account.

Self-exclusion

If you feel you need a long-term break, use the self-exclusion tool. Your account will be completely closed for 6 months to 5 years, and you will not receive any promotional emails either.

Bet and loss limits

Decide in advance how much money you want to lose in each session before stopping. Once bet limits and loss limits are set, the system will automatically stop you when that amount is reached.

Session time limits

Set a session time limit to control how long you play in one sitting. When the set time has passed, the system will suggest a break and, if needed, log you out automatically.

Activity history

You can view a complete history of your deposits, withdrawals, bets and winnings at any time. This transparency helps you understand your own spending patterns and take the necessary steps.

Warning signs

When should you seek help?

Certain signs indicate that gaming is no longer just entertainment but is becoming a problem. If you notice any one of the following signs in yourself, please contact our support team immediately.

You are placing more bets to try to recover money you have lost
You are hiding your gambling from family or friends
You are gambling with money meant for bills or savings
You have tried to stop gambling but cannot
You are neglecting work, family or your health
You feel anxious or restless when you are not gambling
You are gambling with borrowed money
You cannot concentrate on work because you are thinking about gambling

Safe gaming tips

Build healthy habits

Set a budget: Decide how much money you will spend on entertainment each week or month and do not go beyond that budget.

Take breaks: Do not play for long stretches at a time. Take at least a 10-15 minute break every hour.

Keep a clear head: Never place bets when you are angry, under stress, or have been drinking.

Drop the expectation of winning: Treat every game as entertainment. No one can guarantee a big win.

Do not involve others: Do not gamble with borrowed money and do not encourage others to play.

How to use

Activate protection tools

Set up your responsible gaming tools on bd1113 in just a few simple steps.

Log in to your account

Access your bd1113 account and open your profile settings.

Open the "Responsible Gaming" menu

Go to the "Responsible Gaming" option in your account settings.

Select your preferred limits

Choose what you need from deposit limits, session time, bet limits or Time-Out.

Save and confirm

Save your selected limits. They will take effect immediately. Contact live chat for help if needed.

Help and support

We are here for you

If gaming feels like it is becoming a problem, do not try to face it alone. bd1113's dedicated support team is available 24/7 in Bengali.

Our team will help you activate the right tools, temporarily or permanently close your account, and direct you to professional advice if needed. Your information will remain completely confidential.

Remember, asking for help is a sign of courage. Contact us today.

🎧 Contact the support team

24/7 Live Chat
Talk directly in Bengali with our support team at any time. After logging in, click the chat icon on your screen.

Email support
[email protected] — Send detailed issues or requests by email.

Privacy guarantee
Your communications and personal information will be kept completely private and secure.

Questions and answers

Questions about responsible gaming

Find answers to common questions about responsible gaming here.

To open an account and take part in any game or betting activity at bd1113, you must be at least 21 years old. We may ask for proof of age during account verification. Accounts belonging to underage users will be closed immediately.

Log in to your account and go to the "Responsible Gaming" section in your profile settings. There you will find options to set a daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately. Contact us on live chat for any assistance.

Self-exclusion can be applied for 6 months to 5 years. During the exclusion period your account will be completely closed, you will not receive any promotional messages, and any attempt to open a new account will also be blocked. Contact us via live chat or email to activate self-exclusion.

Time-Out is a temporary break — your account can be suspended for 24 hours to 30 days, after which it is automatically reactivated. Self-exclusion, on the other hand, is a long-term decision — from 6 months to 5 years — and even after the period ends, a verification process must be completed to reactivate the account.

Some common signs are: placing more bets to try to recover lost money, hiding your gambling from family, repeatedly failing to stop gambling, spending household money on gambling, and neglecting work or relationships. If any of these signs appear, contact our 24/7 live chat immediately.

At bd1113, every account is for the sole use of the account holder. Using another person's account or giving your own account to someone else is strictly prohibited and constitutes a violation of our terms and conditions. If you suspect this is happening, contact us via live chat.

You can inform them about bd1113's responsible gaming tools and encourage them to contact our support team. For immediate help, you can contact our live chat yourself for guidance. Your concern will be kept completely confidential.

Enjoy all bd1113 games safely

Play responsibly and enjoy bd1113's wide world of gaming.

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